This Privacy Policy explains how Jeremy Essers, operating the website Junk Removal In Ontario (“we”, “us”), collects, uses, and shares personal information when you use the site or submit a quote request. This policy is written to reflect our obligations under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

1. Who we are

Jeremy Essers
7639 Av. Christophe-Colomb, Montreal, QC H2R 2S8, Canada
Email: support@junkremovalinontario.com

2. Information we collect

When you submit the quote form we collect the information you provide, which typically includes:

Name, phone number, and email address
Service city and (optionally) service address
Description of the items to be removed and any preferred date
Any notes you choose to include

To operate the service and to satisfy our legal record-keeping obligations under PIPEDA and CASL, each submission is also stamped with the page you submitted from, the date and time of submission, your IP address, your browser's user-agent string, and a snapshot of the exact consent wording you agreed to (with a version tag). A hidden anti-spam field (“honeypot”) is used to filter automated submissions.

3. How we use your information

To match your request with local junk removal partners in your area
To respond to inquiries you send us
To operate, secure, and improve the site
To comply with legal obligations

4. Sharing with local junk removal partners

When you submit the quote form, your submitted details are shared with 1 to 4 vetted local junk removal partners serving your area so they can contact you directly with a quote. Each partner is an independent business responsible for its own privacy practices once it receives your information. We do not sell your personal information.

5. CASL — your consent to be contacted

By submitting the quote form you provide express consent, under CASL, for us and the matched local partners to contact you by phone, email, or text about your quote request and closely related follow-up. You can withdraw consent at any time by using our one-click removal page, by replying to any message with “unsubscribe”, or by emailing support@junkremovalinontario.com. We will honour opt-out requests promptly.

6. Retention

We retain quote submissions — including the consent record described in section 2 — for up to 24 months from your last contact with us, so we can respond to follow-up questions and, if needed, demonstrate that valid consent was obtained. After that period the record is purged, except where a longer period is required by law. You can request earlier deletion at any time.

7. Your rights under PIPEDA

Subject to applicable law, you can:

Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Withdraw your consent to our use or sharing of your information
Request deletion of your information
File a complaint with the Office of the Privacy Commissioner of Canada

To make a request, email support@junkremovalinontario.com.

8. Security

The site is served over TLS. Quote submissions are stored in an access-controlled database hosted on our backend infrastructure. No system is perfectly secure, but we work to protect your information with reasonable technical and organizational safeguards.

9. Cookies

We only use strictly necessary cookies at this time. See our Cookie Notice for details.

10. Children

The site is intended for adults. We do not knowingly collect personal information from children under 18.

11. Changes to this policy

We may update this policy from time to time. The “Effective” date at the top reflects the latest version.

12. Contact

Questions or privacy requests: support@junkremovalinontario.com.